Overview

At Welding Machine 483, we aim to provide our customers with quality welding machine spare parts, electronic components and related products.

Please read this Refund & Return Policy carefully before placing an order.

1. Return Eligibility

Products may be returned only if they meet the conditions mentioned in this policy.

A return request may be considered in the following situations:

• You received a wrong product.
• The product received is physically damaged.
• The product is defective, where applicable.
• The product received is materially different from the product ordered.
• The product is missing from your order.

The return must be reported to Welding Machine 483 within 48 hours of delivery.

2. Important: Electronic Components

Many products sold by Welding Machine 483 are electronic components such as IGBT, MOSFET, circuit boards, driver boards, switches and other welding-machine spare parts.

Because these products can be damaged through incorrect installation or electrical testing, used, installed, soldered, modified or electrically damaged electronic components are generally not eligible for return or refund.

Before purchasing, please make sure that:

• The component is compatible with your machine.
• The model/part number is correct.
• The voltage and current ratings are suitable.
• The pin configuration is correct.
• The product specifications meet your requirements.

If you are unsure about compatibility, please contact us before placing your order.

3. Wrong Product

If you receive a product different from the one you ordered, please contact us within 48 hours of delivery.

Please provide:

• Order number
• Photograph of the received product
• Photograph of the packaging
• Shipping label photograph
• Unboxing video, if available

After verification, we may arrange a replacement or eligible refund.

4. Damaged Product

If your order arrives physically damaged, please notify us within 48 hours of delivery.

Please provide clear photographs of:

1. The outer packaging
2. The shipping label
3. The damaged product
4. The packaging material

We may also request an unboxing video to help us investigate the damage.

If the damage is verified, Welding Machine 483 may offer a replacement or refund, depending on product availability and the circumstances of the case.

5. Defective Products

If you believe that a product is defective, contact us as soon as possible after receiving the product.

The product may need to be inspected or tested before a return, replacement or refund is approved.

A product will not be considered defective merely because it is incompatible with the customer’s machine or because it was incorrectly installed or used.

6. Non-Returnable Products

The following products may not be eligible for return:

• Products that have been installed or used.
• Products that have been soldered.
• Products damaged due to incorrect wiring.
• Products damaged due to incorrect voltage.
• Burnt or overheated electronic components.
• Products damaged by short circuits.
• Products that have been modified or repaired.
• Products with physical damage caused by the customer.
• Products returned without prior approval.
• Products without their original packaging, where packaging is required for return.
• Products returned after the applicable return period.

7. Return Request Process

To request a return, please contact Welding Machine 483 using the contact details below.

Please include:

Subject: Return Request – Order #[Order Number]

And provide:

• Customer name
• Order number
• Product name
• Reason for return
• Photographs/videos of the product
• Any other information requested by our support team

Do not send a product back without receiving return instructions from us.

8. Return Shipping

If the return is approved because we supplied the wrong product or the product was damaged/defective before delivery, Welding Machine 483 may arrange or reimburse eligible return shipping costs, subject to verification.

If the return is requested for reasons such as incorrect product selection, compatibility issues or change of mind, return shipping may be the customer’s responsibility and the return may not be accepted.

9. Refunds

Once an approved returned product has been received and inspected, we will determine whether the product qualifies for a refund.

If approved, the refund will generally be processed through the original payment method where possible.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

10. Refund Amount

Depending on the circumstances, the refund may include the eligible amount paid for the returned product.

Shipping charges may not be refundable unless the return is due to an error on our part, a verified damaged product or another circumstance where a refund of shipping charges is applicable.

Any applicable deductions will be communicated to the customer before processing the refund.

11. Replacement

Where a return is approved and the same product is available, Welding Machine 483 may offer a replacement instead of a refund.

If the replacement product is unavailable, we may offer an eligible refund or another suitable resolution.

12. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

If the order has not yet been processed or dispatched, we may be able to cancel it.

Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

13. Return Inspection

All returned products may be inspected before a return, replacement or refund is approved.

If inspection shows that the product was damaged after delivery due to incorrect installation, electrical testing, misuse, modification or other customer-related causes, the return request may be rejected.

14. Compatibility Issues

Welding Machine 483 is not responsible for compatibility issues where the customer orders a product without confirming compatibility.

For example, if a customer purchases an IGBT, MOSFET, board or other component that does not match their welding machine model, such product may not qualify for a return merely because it does not work with their machine.

Customers should confirm compatibility before purchasing.

15. Products Purchased in Error

If you ordered the wrong model, specification, size or component and the product supplied matches your order, the return may not be accepted, particularly for electronic components and electrical spare parts.

Please contact us before placing an order if you require assistance selecting a product.

16. Contact Us

For return or refund-related questions, please contact:

Welding Machine 483

Email: superway747@gmail.com

Phone:

• +91 98915 98417
• +91 98915 98413
• +91 98915 98484

Business Hours:

• Monday – Saturday: 10:00 AM – 8:00 PM
• Sunday: 11:00 AM – 3:00 PM